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Stories In Focus

A Day in the Life of a Maintenance Worker

“We’re girls in a boy’s world” Kim Lawson, Maintenance Secretary, said as she began a tour of the maintenance building.  Lawson and Linda Perry, or as they call themselves “the maintenance moms,” sit behind the front desk and handle the organization of the maintenance department.  After the tour Lawson made a call over the radio and before I knew it I was invited into a big, white maintenance van, ready to start my day as a maintenance worker.  

“Well I’ve got to be in Gillette because one of my workers called off… again” the driver said.  “After we drop you off I’m taking her to the flats” the other woman in the passenger seat said.  The van pulled into Gillette, the driver got out, and the new driver said “You can move up front if you want.”  Her name is Correne Goodenow.  

Maintenance staff RGBGoodenow works as a full-time custodian and her jurisdiction includes guest housing – usually the college flats – the library and half of the Center for the Arts building.  Each custodian has their own building(s) and they hire student workers within their areas.  Custodians are “supposed to have a daily schedule” she says, but when student workers don’t show up they have to cover their work.  According to Goodenow “when things come up, we do them”.

We arrive at the flats and head into a lounge full of towels, cups and soap, used to prepare rooms for the upcoming cross country guests coming that weekend.  “Yeah” she said while stuffing a pillow case, “my life is boring, but it’s kind of fun because I’m an introvert.”  Goodenow, who is originally from Jamaica, now lives in Rushford with her husband and three-year old daughter and said “There’s not much job-wise very close” so she sought a position at the college.  She attended a college with the same atmosphere as Houghton and she “wanted to be in that kind of family again.”  

After preparing the rooms we hopped back in the van and went back on campus to vacuum the back stairwell of the library.  The van pulled into the Chamberlain parking lot and while scanning the lot for a parking spot, Goodenow said “The benefit of driving a maintenance van is you can park anywhere you want.”  As rain drizzled down we ran into the back door of the library.  After vacuuming, Goodenow asked, “Have you ever been in the archives?”  The archives needed dusting that could have waited, but she went in any way to give a tour.  Goodenow pointed out the old typewriter donated hundreds of years ago and shuffled through painting after painting displayed in cases, in awe as she circled the room.  

After finishing in the library, Goodenow got another call on her radio.  “Oh yeah, on top of all of this, I’m also a certified pool operator” she said.  So our next stop was the pool to test the chlorine level. Only a few people on staff are certified to do this test, so she often gets requests that call her up to the pool.  After finishing that task it was time to break for lunch and time for Goodenow to pass me on to another worker, this time from the maintenance area.  So she gave Frank Eszes a call on the radio.“Well we’re gonna be up on the roof… is that something she’d want to do?” Frank asks over the radio.

Before continuing on to our duties, Frank and I sat in the truck for a few minutes before he asked “So you want to know my life story or something?  Well I’m a transplant from California.”  Eszes is from Santa Maria, California, and he “transplanted” to Cuba, NY, where he and his wife bought a house.  In June 2014, Eszes heard about an opening for a custodial position at Houghton.

According to Eszes, “There’s nothing wrong with being a custodian.”  He is a retired fence contractor and has a contractor’s license so he wasn’t getting to do much of what he loved in his custodial work.  But after a month and a half of his time at Houghton he got transferred to a maintenance position and gets to do some elements of his previous career in his work.  Eszes opens the door to the science building when he said, “I’m also a big motorcycle guy.  Here let me show you a picture” as he pulls out his phone to show me a photo of his own motorcycle.  Approaching the third floor of the science building, Eszes described that unlike custodial where each worker has their own area to tend to, maintenance workers get assignments that vary each day depending on the order of demands.  “We just go places and check things” he said “and we’re always encouraged to, if we see something wrong, to fix it or find someone who can.”  He pulled out his clipboard and started looking for room numbers.  His job today was to check the air inside the fume hoods in all of the labs.  

“Sometimes I like to listen to music when I’m doing a job like this, but I never know if other people want to listen to my kind of music” he said, gesturing toward the few students working at some lab tables.  He shrugged and said “I’m kind of old school.”

Eszes likes the people he has met at Houghton and has “no complaints.”  He said “Houghton does a good job of providing a nice environment, all the way from professors to custodians to people working in the cafeteria.”  Eszes said he has had positive experiences with students and because the maintenance department doesn’t have many student workers, he only interacts with students when he’s out doing jobs around campus.  “I haven’t met one student I don’t like.  Although because I’m an adult, some people don’t talk to me” he said with a chuckle and elbow nudge.  “They might complain because I yak too much” he said as he scanned his list to mark off another completed task.  He smiled and there was silence for a few seconds.  “Ooh, let me show you a picture.”

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Stories In Focus

Diverse Roles With a Common Purpose

Former Indiana Wesleyan graduates and college sweethearts, Joshua and Sarah Derck exemplify the success that the dichotomy of classroom and hands on experience provides for the modern college graduate.

In 2012, the Dercks became one of the rare Houghton families that includes both a staff and a faculty member. Josh Derck works on the maintenance front while Sarah Derck works in the classroom. The couple described how their individual vantage points present a holistic perspective of the school.

ABurdo DerckCMYKJosh and Sarah Derck met at school in Indiana where they both pursued bachelor’s degrees in Biblical Studies. While in school, Josh found Biblical Studies a comfortable realm for study because he was a “pastor’s kid.” He pursued this interest and received a master’s degree in New Testament from Nazarene Theological Seminary. In college, he worked as a student worker in maintenance where he discovered skills in maintenance and leadership. His skill set in this field allowed him to find jobs around the world as he and his family traveled to England. He worked in facility management while Sarah finished her Ph.D. program in Old Testament at the University of Manchester.

Josh now works for Sodexo and manages five employees as the Building Trades Leader and safety coordinator for his unit. Contrary to his former work in maintenance, his position in management results in more paperwork and overseeing projects such as painting, carpentry, set-ups, and teardowns of events. An important part of his job is finding “creative ways to do things, manage people, and make sure they’re enjoying their job,” he said.

Finance resources are a challenge for Josh and his team, but he said, “You just have to do your best with limited resources.” Along with his management role, Josh enjoys hands on projects the best. Recently, he and his team helped set up the Willie Cole Exhibit in the Ortlip Gallery. He said it was a great experience to work with a world-renowned artist and to help mount the pieces.

Sarah originally pursued a career in secondary education at Indiana Wesleyan with the influence of her mother as a teacher. Her original goal of becoming a secondary English teacher changed after taking classes in Bible as her interest in Theological Studies grew. She knew she wanted to be a teacher, but the college classroom was new for her.

Currently, Sarah works as a full-time Professor of Old Testament teaching Biblical Literature as well as all of the upper level Old Testament courses. She mentioned that her greatest satisfaction in her work is when she is, “able to have a conversation that helps a student see God in new ways.” Junior, Jessica Vaughn mentioned, “So many people trust her to listen well and speak honestly into their lives. She is very generous with her time.”

Sarah discussed how one challenge in building these relationships is her busy schedule, yet according to Vaughn, Sarah always seems to be meeting with students outside of class and investing in their lives. Despite limited time in her day, she commits her teaching to helping students understand that “their experience with God doesn’t encompass all of humanity.” Vaughn testified to this statement saying, “Dr. Derck helped me to see that the church is much bigger than one tradition, and that it is in the conversations we have across differences that we find the richness and depth of our faith.” Sarah desires to connect with her students with a teaching style that is “invitational rather than confrontational.” Sarah is also an ordained Wesleyan pastor, giving her a dynamic approach to her teaching.

Josh found his technical experience more practical in his career, and Sarah found that her education in Theology propelled her forward into a career as a professor. Both used their undergraduate experience to explore career possibilities. For Josh, he did not enter into a career involving what he studied. He joked that his fellow staff members direct theological questions to him because of his masters in New Testament.

Josh and Sarah Derck share the common goal of helping students. Josh said, in reference to helping students with direct problems such as room maintenance or projects, “That’s why I do my job. So they can have a good experience.” Although the Dercks work different positions on campus, their common goals of service strengthen Houghton’s goal expressed in the Community Covenant to live in a way that “honors Christ, follows biblical principles, builds loving relationships, and develops whole Christians who will be active in serving Christ.”

When the Dercks are not busily working around campus, they enjoy walking in the woods or reading with their two children. They enjoy catching up on British Television comedies and mysteries or antiquing around local towns. They also exercise their creativity in projects including knitting, nature photography, and carpentry. This multi-dimensional Houghton family balances work and living in a Christian community through their careers, relationships, and creative outlets.