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Coffee Review

By Victoria Hock

Nestled in Cuba, a town almost 30 minutes from Houghton, is the Perfect Blend, a small coffee shop that features a breakfast and lunch menu as well. On a beautiful fall day, I ventured there with a family member who was in town.

When you walk in, you are immediately greeted by quaint decor. Though there isn’t a lot of seating inside, there was still ample seating outside, giving people the opportunity to enjoy views of Cuba as they enjoy their coffee. The Perfect Blend immediately struck me as a place that would be perfect whether you’re visiting with family or friends or looking for a spot to get some work done.

The ordering process was simple. We walked in, and immediately walked up to a counter to place our orders with the friendly, helpful staff. The menu was written behind us on a chalkboard, and there were a lot of options, without being overwhelming. After we placed our orders, my family member’s drink (I went for a simple bottled iced tea) was placed on the side counter while our food was brought to us.

As I said, I went for a simple bottled iced tea as my drink — there was nothing particularly unique about it. However, the family member I was with selected a raspberry latte. I hadn’t seen a raspberry latte in many coffee shops previously, and with how good she said it was, I was tempted to order one myself.

The Perfect Blend offered a variety of foods, including things like bagels and breakfast sandwiches for breakfast and paninis and bowls for lunch. My family member’s and my eventual food selections were very different from each other, with my family member going for a breakfast item with a simple bagel and cream cheese, and with me selecting more of a lunch item with the garlic fest bowl. Both selections were very good.

Overall, we enjoyed our visit to the Perfect Blend. We look forward to returning in the future. Whether you’re looking to just grab a coffee with someone or as fuel while you get some homework done, or breakfast or lunch, the Perfect Blend is the perfect spot. ★

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Report: Sodexo’s Contract with Houghton College

In 2010, Houghton College entered into a contract with Sodexo, naming them manager and operator of the college’s food services. Since then, Sodexo stands as a prominent part of the college, gradually gaining more responsibilities, such as janitorial services and, most recently, the operation of former Java 101.

Courtesy of sodexoeducation.com
Courtesy of sodexoeducation.com

Currently Sodexo and Houghton maintain two contracts, referred to separately as Food Services and Facilities. The Food Services contract began on June 1, 2010 and spans a seven-year period following that date. This contract covers an agreed-upon group of Houghton services involving food, comprised of the cafeteria, Big Al’s, Sandella’s, and the newly-added coffee shop.

 Contrary to common belief, Houghton College still maintains ownership over each of these campus features, including the coffee shop. Tina Powers, Sodexo General Manager, said, “We are contracted to run any retail that [Houghton has] requested us to run; we manage it for them. There’s no ownership at all on our part.” She explained that the coffee shop was an important aspect of student life, and Sodexo and Houghton found it necessary to work together to sustain it.

 This owner-manager relationship also applies to the second contract, Facilities, which covers the janitorial, maintenance, and grounds component of Houghton’s services. This contract began later than the Food Services contract.

 Both the Food Services and Facilities contracts cover specific details concerning the college’s expectations for Sodexo, the service provider. For example, Robert Pool, Vice President for Student Life, said, the Food Services contract “specifies what the college owns, versus what Sodexo owns.”

“In general,” Pool said, “we own all physical property… all the permanent equipment (sinks, refrigerators, ovens), but bowls, utensils, inventory for all food, and food supplies – that’s purchased and operated by Sodexo.”

 Along with these matters, the contracts also stipulate what Sodexo’s duties are within the specific services. The Food Services contract provides a definition of its services, reading, “Food Services shall include the following: Resident dining programs, retail sales, catering.” Such instructions dictated by the contracts aid in clarification and direct decisions such as how much Sodexo can charge per meal, how they maintain hours of operations, and what aspects of the college’s food services are managed by Sodexo.

Houghton and Sodexo work together to make changes, whether changing a part of the contract or simply rearranging the layout of the cafeteria. Pool described a recent layout change, saying, “Sodexo came to the college saying here’s what we would like to do… and we then give some feedback.”

 Amendments are also made to the contracts each year to adjust, improve, or remove parts of the original documents. The college holds “expectation meetings” in which representatives from both Houghton and Sodexo discuss such adjustments in addition to the college’s expectations for the service provider.

 Powers summarized one recent expectations meeting, saying the meeting’s focus was “just making sure that we’re meeting expectations, and what [Houghton’s] expectations are for the next six months or for the next year… right now they’re focused on us making sure that students have what they need.”

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Sodexo Opens New Coffee Shop; Java 101 Closes

One of several changes actualized on campus over the summer involved a change in ownership of Houghton’s frequented coffeehouse Java 101, passing into the hands of Sodexo, Houghton’s current food service contractor. Greg Bish, the head of the student programs office and the previous owner of Java 101, explained the reasons behind the transfer. “I was looking into options for a transition with Java, and in the end I just decided to close Java.”  Among his reasons for the closure were his pursuit of a Ph.D. in Higher Education that would take away much of his time to run the business. “Last year I started a doctoral program that is a distance program, so I’m still here but taking classes,” explained Bish. However, this program also required him to attend two weeks of intense classes in California twice a year. Time spent outside of these classes had been balanced between his other work with the doctoral program, his duties as head of student programs, and, of course, running Java. To help with this, Bish hired Sharon Mulligan last year as manager to assist with the day-to-day tasks of running of Java 101.

Java_CMYKHowever, according to Bish, Mulligan had been hired at the Center of Academic Success and Advising (CASA) with Houghton this summer and he was “looking at what [his] options were with the coffee shop” as she left her job at Java 101. In the end, he decided to close the business.

Said Dr. Robert Pool, Vice President for Student Life, “In early July, Greg announced to me and to our business reps that he was interested in selling Java 101,” having been asked, “‘Would the college be interested?’” Pool approached Tina Powers, the General Manager of Sodexo on campus, during the first week of August to see if Sodexo was interested in buying the coffee shop from Greg.  After talking with the their regional cooperate office, “Sodexo came back mid-August and said they were not interested in buying.  We met with Greg and explained that right now [neither] the college nor Sodexo were buyers.  He had the option of continuing on this year operating Java 101, but we didn’t have a buyer,” Pool explained.  Bish stated that even though there still remained a year on his lease, he felt the need to move forward and allow the college to decide what to do with the space.

“[During] the first week of preseason, the college approached us…. We had some internal conversations and then approached the college and said we’d be interested, and we went on from there,” explained James Ward, Sodexo Catering Manager.  Ward said, “On the Wednesday of the first week of preseason we came to an agreement with the college that yes, we would open it up, and they gave us a go-ahead.”

Initial challenges for Sodexo included deciding on a product menu, working out the process of getting products to Houghton, and the logistics of staff and equipment. An agreement was reached that Wednesday, with ownership of the space being transferred the following Monday and the shop finally opening the next day with a limited menu for business.  “Currently we are waiting on our POS register which will allow the students to use their flex dollars, Big Al Bucks, credit cards, allow[ing] us to tie right back to the meal plan database.  The major piece of the puzzle is the espresso machine,” explained Ward.  The register was expected to arrive this week and the espresso machine in the weeks to come.

In this transition Sodexo had already fully staffed the coffee shop with around 75 student work hours available.  They will be “Proudly brewing” Starbucks’ full menu of teas, coffees, frappuccinos, cappuccinos, espresso, lattés, and mochas.  They also expected that to be serving Starbucks’ seasonal and specialty drinks, as well as providing Sodexo’s fresh-baked goods and the same FANS smoothies offered at Big Al’s.  Coffeehouse performances will continue as before.  The new hours for the coffee shop are; Monday through Thursday 7:30 am – 11 pm, Friday 7:30 am – 12:30 am, Saturday 9 am – 12:30 am Sunday 9 am – 11 pm.  A naming contest will be held in the near future to give the coffee shop an official name.